Returns & Exchanges
At Visionbody, we are committed to your peak performance; if your premium fitness gear doesn't meet your expectations, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unworn condition with all technical components and packaging intact.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Gear
Securely pack your Visionbody equipment in its original box, ensuring all cables, sensors, and power units are safely cushioned.
Attach Shipping Label
Download and print your pre-paid shipping label from the portal and affix it clearly to the outside of your package.
Quality Inspection & Refund
Once our technicians verify the integrity of the returned hardware, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing